Will I get the exact item pictured?

Yes! We cannot substitute items without your permission. You’ll always get the exact product listed and pictured.

• The Title will clearly read the item that you are purchasing. The default image will show the product that you are purchasing.
• If an item has a variant, please make sure you know about the variant you have selected.
• The Cart page will always clearly show the picture of the item that you are ordering and the variant details.
• Please note: If the remote control that you are ordering has App Shortcut Keys, these keys may vary.
• Please note: our website sometimes has errors, but we try to fix them as soon as we are aware of them. You can always call to place an order and confirm.