How do I Start a Return?

Our full return Policy is located at https://www.anderic.com/policies/refund-policy.

See below for some general questions about returns.

Do I have to pay for return shipping?

Return shipping costs are the customer’s responsibility.

If your return is accepted, we’ll provide a return shipping label and deduct the shipping cost from your refund.

How do I return my purchase?

Before returning, please review our return policy.

To return an item:

Go to account.anderic.com
Log in, then click on your order details.
Click "Request Return."

We will provide you with a return label via email.

Note: If you did not place the order through our website or the Shop App, please follow the return instructions provided by the website where you purchased the items.

How long does it take to get my refund?

Once we receive your returned item(s), we process refunds within 1 business day.
It can take up to 48 hours for the refund to appear in your account, depending on your bank.
Refunds are issued only to the original payment method.