Are your items new, used, or refurbished?

New: All items are in new condition, unless otherwise stated on the Product Detail page.

Refurbished: We sometimes offer refurbished products that have not required any repairs. These are thoroughly tested, cleaned, and repackaged. Refurbished remotes may include open-box or loose units, customer returns, or new remotes with minor scratches or scuffs. They come with the same warranty as new remotes and work just like new ones, though some signs of light use may be visible. We will clearly mark items as refurbished on the website.