Ceiling Fan Troubleshooting

This article is a general troubleshooting guide for most ceiling fans.

The fan does not move.

The reverse switch may not be engaged.
- Push the switch firmly either left or right.
The power is off or the fuse is blown.
- Turn the power on or check the fuse at the circuit breaker.
Faulty wire connection.
- Turn the power off. Check all the wires in the canopy to ensure they are making a secure connection.
Wires in the light kit are not wired correctly.
- Verify that the male and female plugs in the fitter plate are correctly connected according to the instructions provided in your fan's installation manual.
Learning code process (if applicable) between the fan and the remote control may not have been successful, and learning code was not activated.
- Pair the remote according to the fan's or the remote's installation instructions.

Blades are loose.
- Tighten all blade screws
Cracked blade.
- Replace the blade.
Full range dimmer switch.
- Use only the included speed control device.
Fan is new.
- Allow the fan a break in period of a few days, especially when running the fan at medium and high speeds.
Motor assembly is loose.
- Verify mounting plate screws are secure according to the instructions provided with the fan.

Blades are loose.
- Tighten all blade screws.
The blade is incorrectly attached.
- Reinstall the blades.
Unbalanced blades.
- Switch one blade with a blade from the opposite side.
The fan is not securely mounted.
- Verify that the mounting plate is securely in place.

The fan operates, but the light fails

Wires in the outlet box are not wired properly.
- Check the wires in the outlet box and, if necessary, re-wire according to the fan's instuctions.
The switch to the light is off.
- Make sure that the wall switch to the light is on.
Wires in the fitter plate are not wired correctly.
- Verify that the Molex connections on the fitter plate are connected properly, as outlined in the instructions provided with your fan's installation guide.